Our Terms and Conditions

These Terms and Conditions govern your use of our platform at rickycasino.com. Please read them carefully before you create an account or place any wager.

Accepting Our Terms

By registering an account, logging in, depositing funds or playing any game on our platform, you confirm that you have read, understood and accepted these Terms and Conditions in full. The agreement takes effect from the moment you complete registration and remains in force for as long as your account stays open.

We may update these terms from time to time. The version published on this page is the only binding version, and the date of the latest revision appears at the top of the document. If you continue using our platform after we publish changes, you accept the revised terms.

Who Can Play With Us

You must be at least 18 years old, or the legal gambling age in your jurisdiction if that is higher, and you must not be resident in a restricted country. We do not accept players from the USA, the UK, France, the Netherlands, Spain, Italy, Belgium, Sweden, Greece, Portugal, Lithuania or Romania. Each person may hold one account only, registered in their own name with accurate personal details.

You must provide a government-issued ID, proof of address and proof of your payment method before your first withdrawal.
One account per person, per household, per IP address and per payment method.
Providing false or misleading information voids all winnings and entitles us to close the account.
We may request verification documents at any point during the life of the account.

Deposits, Withdrawals and Verification

The minimum deposit and the minimum withdrawal are AU$20 each. We charge no fees on deposits or withdrawals. Crypto and e-wallet payouts are processed within 24 hours, while cards and bank transfers take 1 to 5 business days. Withdrawal limits are AU$6,000 per day and AU$30,000 per month, and VIP players may qualify for higher limits.

Identity verification must be completed before we release your first withdrawal, and processing of your documents may take up to 3 business days. If an account stays dormant for 12 consecutive months, we may apply a reasonable administration fee and will notify you before any deduction is made.

How Our Bonuses Work

All bonuses and promotions we offer are subject to specific rules published alongside each offer, and those rules form part of these terms. General conditions apply to every bonus unless a promotion states otherwise.

Wagering requirements must be completed within the stated validity period or the bonus and any winnings derived from it are forfeited. If you claim a bonus with a 40x wagering requirement, you must place wagers totalling forty times the bonus amount before a withdrawal of bonus winnings is permitted.

Bonus funds are separate from cash balance and are used only in the order we specify.
The maximum bet allowed while a bonus is active is stated in each promotion's rules.
Only games listed as eligible contribute towards wagering; forbidden games contribute nothing.
Placing bets on excluded games, hedging bets or exceeding the maximum bet voids the bonus.
We may cancel a bonus and confiscate related winnings if we detect misuse.

Conduct We Never Tolerate

Any attempt to gain an unfair advantage over our platform or other players is a material breach of these terms. We reserve the right to withhold payments, void bets and permanently close accounts where prohibited conduct is established.

Using a VPN, proxy or any technical means to disguise your location and access our platform from a restricted jurisdiction is strictly forbidden and voids all winnings.

The following practices are expressly prohibited:

Fraudulent or dishonest play, including exploiting software errors or malfunctioning games.
Chargebacks or payment reversals on deposits used for wagering.
Multiple accounts created to claim the same bonus more than once.
Collusion, team play or the use of third-party software, bots or automated tools.
Bonus abuse strategies such as low-risk wagering to complete requirements artificially.

Your Right to Set Limits

We are committed to responsible gambling and give you tools to stay in control at all times. You can set daily, weekly and monthly deposit limits, loss limits and session reminders from your account settings, and our support team is available 24/7 to apply or adjust any limit you request.

If gambling stops being fun, contact us and we will close your account for a self-exclusion or cooling-off period of your choosing. Where we identify signs of gambling harm, we are obliged to act, which may include restricting your account and pointing you to Gambling Help Online on 1800 858 858.

Closing Accounts and Complaints

You can close your account at any time by contacting our support team, subject to withdrawal of any remaining balance. We may also close an account where these terms are breached or where we are legally required to do so, and we will notify you of the reason where permitted.

Complaints go first to our support team by live chat or email at [email protected]. If you are not satisfied with the outcome, you can escalate the matter to the licence authority identified in your account documentation. Our platform operates under a Curaçao licence, and the law of that jurisdiction governs these terms.

When We Update Terms

We may amend these Terms and Conditions whenever our licence conditions, legal obligations or platform features change. We publish the updated version on this page and announce significant changes by email or by a notice shown at login.

Revisions take effect as soon as they are published unless a notice states a later date. It is your responsibility to review this page regularly, and by continuing to use Ricky Casino after publication you accept the current version in full. These terms were last reviewed in 2026.

Frequently asked questions

How old do I have to be to play at Ricky Casino?

You must be at least 18 years old, or the higher legal gambling age set in your jurisdiction if applicable, and you must not be resident in one of our restricted countries.

Do I have to verify my identity before withdrawing?

Yes. We require a government ID, proof of address and proof of your payment method before your first withdrawal, and processing of these documents takes up to 3 business days.

What happens if I breach the bonus rules?

We may cancel the bonus, void any winnings derived from it and, in cases of repeated abuse, close the account permanently.

Can I close my account whenever I want?

Yes. Contact our support team and we will close your account after any remaining balance is withdrawn, or immediately if you request self-exclusion.

How will I know when the terms change?

We publish updated terms on this page and notify you of significant changes by email or a notice shown at login, and the current version binds you from the moment it is published.